Terms of Use

Updated March 31, 2021

Vital Vittles Pet Food, Inc. Terms Of Use

Vital Vittles Pet Food, Inc. (“VVPFI”) is committed to protecting the privacy of the personal information you provide us on our Web site (“Site”). We believe it is important for you to know how we treat the information you share with us. These Terms of Use (“Terms”) govern your use of our Site and its features.

VVPFI may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have been made constitutes your acceptance of any new or amended terms. In no event shall VVPFI be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.

THESE TERMS INCLUDE AN AGREEMENT TO MANDATORY ARBITRATION, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY DISPUTE RELATED TO THIS SITE OR THESE TERMS TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT. IF YOU WANT TO OPT-OUT OF THIS MANDATORY ARBITRATION AGREEMENT, THE DISPUTE RESOLUTION/ARBITRATION PROVISION BELOW DESCRIBES THE PROCEDURES YOU MUST FOLLOW TO DO SO. THE DISPUTE RESOLUTION/ARBITRATION PROVISION ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY DISPUTE INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION. THESE TERMS ALSO INCLUDE A JURY WAIVER.

NO WARRANTY / LIMITATION ON LIABILITY

VVPFI strives to ensure that the information contained in this Site is accurate and reliable. However, VVPFI and the World Wide Web (or Web Site Host) are not infallible, and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, VVPFI makes no representations about the reliability of the features of this Site, the VVPFI Content (defined below), Submitted Content (defined below) or any other Site feature. You acknowledge that any reliance on such material and/or systems will be at your own risk. VVPFI is not responsible for the information, data, text or other materials that may appear in Submitted Content or may otherwise be submitted by users. Opinions expressed in Submitted Content do not necessarily reflect the opinions of VVPFI, and VVPFI does not endorse and has no control over Submitted Content. Submitted Content is not necessarily reviewed by VVPFI prior to posting and VVPFI makes no warranties, express or implied, as to the Submitted Content or to the accuracy and reliability of the Submitted Content. VVPFI makes no representations regarding the amount of time that any VVPFI Content or Submitted Content will be preserved.

VVPFI disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Site, including without limitation the merchantability or fitness for any particular purpose. VVPFI is not liable or responsible for any damages or injuries caused by use of this Site (such as viruses, omissions or misstatements). THIS SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL VVPFI BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL VVPFI BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND VVPFI’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS OR SERVICES. In no event shall VVPFI’s total liability for all damages, losses and causes of action exceed five dollars (U.S. $5.00). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; as a result, the above limitation or exclusion may not apply to you.

COMMUNICATING WITH VITAL VITTLES PET FOOD, INC.

On certain areas of our Site, you may be given the ability to contact us by electronic mail, for example, to sign up for services such as e-mail notifications and newsletters about our products, to register for a particular sweepstakes or contest, or to participate in our interactive forums, like chat rooms and message boards. The information that you provide to us through this Site is governed by our Privacy Policy.

These areas are designed to give our users the ability to contact us with questions or concerns. They are not intended for, and should not be used to, submit unsolicited ideas. It is company policy not to accept such unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or similar materials from outside parties. By entering the Site you acknowledge and agree that any materials, ideas or other communications you transmit to us in any manner and for any reason will not be treated as confidential or proprietary. It is VVPFI’s policy not to accept, and to return, any unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or other similar materials. Nevertheless, should you submit such materials, you understand that you have no ownership rights in any ideas you may submit, and you expressly disclaim any rights or causes of action you may have with respect to any materials you may submit.

VVPFI PROPERTY

This Site contains many valuable trademarks owned and used by VVPFI, INC, and its subsidiaries and affiliates throughout the world. These trademarks are used to distinguish VVPFI’s quality products and services. “VVPFI Trademarks” means all names, marks, brands, logos, designs, trade dress, slogans and other designations VVPFI uses in connection with its products and services. You may not remove or alter any VVPFI Trademarks, or co-brand your own products or material with VVPFI Trademarks without VVPFI’s prior written consent. You acknowledge VVPFI’s rights in VVPFI Trademarks and agree that any use of VVPFI Trademarks by you shall inure to VVPFI’s sole benefit. You agree not to incorporate any VVPFI Trademarks into your marks, company names, internet addresses, domain names, or any other similar designations. The text, graphics and html code contained in this Site are the exclusive property of VVPFI (“VVPFI Content”). VVPFI Content is protected from reproduction and simulation under national and international laws and except where otherwise noted, is not to be copied, distributed, displayed, reproduced or transmitted in any form, by any means, without the prior express written permission of VVPFI.

Third-party content, such as user-posted content, including graphics, video clips, images, trademarks, trade names, characters, and trademarks and copyrights, is the property of the third parties that market or license that content, and is used by VVPFI subject to license, or subject to the fair use provisions of U.S. copyright or trademark law or made permissible under other applicable law.

If you are a trademark or copyright owner and you believe that your trademark or copyright rights have been violated, please go to our Copyright Complaint Process page and follow the instructions.

USER-SUBMITTED CONTENT

On certain areas of our Site you may be able to submit texts, files, images, photos, videos, sounds, musical works, works of authorship, text postings, and other materials and content (“Submitted Content”). You have no ownership rights in your account or other access to the Site or features therein, and VVPFI may delete all Submitted Content at any time, with or without notice, if VVPFI deems that you have violated these Terms, the law, or for any other reason. VVPFI assumes no liability for any information removed from our Site, and reserves the right to permanently restrict access to the Site or a user account.

By posting, displaying, publishing or otherwise submitting Submitted Content on or through this Site, you understand and acknowledge that any materials or other communications you transmit in any manner and for any reason will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that any concepts, techniques, procedures, methods, systems, video, scripts, music, photographs, designs, plans, charts or other materials you transmit to VVPFI may be used by VVPFI anywhere, anytime and for any reason whatsoever subject to the following terms:

You hereby grant to VVPFI a limited, nonexclusive, sublicensable, worldwide, fully paid, royalty-free license to use, modify, publicly perform, publicly display, reproduce and distribute Submitted Content. This license includes the right to host, index, cache, distribute and tag any Submitted Content, as well as the right to sublicense Submitted Content to third parties, including other users, for use on other platforms, such as for use on mobile phones, in video or music software computer programs.

You represent and warrant that you own the Submitted Content displayed, published or posted by you on the Site and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of your Submitted Content, and our use thereof, does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other intellectual property rights or other rights of any person or entity. You agree to pay for all royalties, fees and any other monies owing any person by reason of any Submitted Content displayed, published or posted by you to the Site.

Your Posting Of Submitted Content Is Further Subject To The Following Posting Rules:

You may not post any content that, as determined in VVPFI’s sole discretion, is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate.

You may not post any content that contains personal information about any individual, violates the privacy of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential. You agree that you will not impersonate any person or organization, including without limitation, the personnel of VVPFI. You further agree that you will not misrepresent an affiliation with another person or organization, nor will you post any content that contains slanderous or libelous comments about others, or that infringes any copyright, trademark, patent, trade secret or other intellectual property right of a third party.

You may not post any content that contains business solicitation of any type, including advertising a product or service, offering a product or service for sale, or directing Site visitors to a location for more information about a product or service.

You may not post any software, files or links to other sites, and you may not post any content that contains viruses, corrupted files or any other similar software or programs that may adversely affect the operation of the Site or features of the Site. You may not modify in any way any specifications, technology or application codes provided to you by VVPFI or as embedded in the Submitted Content unless expressly authorized in writing by VVPFI.

You may not share or transfer password or other access information with any other party, temporarily or permanently. You shall bear sole responsibility for all use of any account you have been permitted to create on this Site and for the confidentiality of your password.

VVPFI does not necessarily monitor any materials posted, transmitted or communicated to or within the Site. If you believe that something on the Site violates these Terms, please click here to send us a message through our “Contact” page. The above terms do not apply to any ideas or other nonprotectable information you may submit to VVPFI, which ideas will be governed by the “Communicating with VVPFI” section above.

WEB SITE ACCESS

VVPFI hereby grants you permission to use the Site as set forth in this Terms of Use, provided that: (i) your use of the Site as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Site in any medium without VVPFI’s prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with the terms and conditions of these Terms of Use.

In order to access some features of the Site, you will have to create an account. If you choose to create an account, any purchases made through the Site using information provided for that account may (in VVPFI’s sole discretion) be used to credit your account with Pet Rewards points whether or not you are logged in to the account. You may never use another’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify VVPFI immediately of any unauthorized use of your account. Although VVPFI will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of VVPFI or others due to such unauthorized use.

You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” “offline readers,” etc., that accesses the Site in a manner that sends more request messages to the VVPFI servers in a given period of time than a human can reasonably produce in the same period by using a conventional online Web browser. Notwithstanding the foregoing, VVPFI grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. VVPFI reserves the right to revoke these exceptions either generally or in specific cases.

BILLINGS AND PAYMENTS

The price of the Services and/or Products is payable in full before delivery. When you first sign up for a subscription to a VVPFI subscription plan (a “Plan”), you are charged only for the first delivery of the Plan at the time of your Plan selection. All Plans are continuous AUTORENEWING subscription plans, and you will be charged the applicable price listed for the Plan that you select on a weekly, biweekly (every two weeks), or monthly basis, based on your plan until your subscription is cancelled. If you wish to pause, cancel or modify your subscription to a Plan, you can do so at any time as described below; however, except as noted otherwise, any amounts charged to or paid by you prior to such pause or cancellation will not be refunded, and pauses or cancellations may not impact any order for which you have already been charged, depending on the state of the order. You authorize us to continue billing the credit card on file weekly during the term of your subscription plan until and unless the subscription plan ends or is paused or cancelled in accordance with the foregoing guidelines and policies. It is your responsibility to keep your payment method up-to-date, as well as to cancel your membership as described in the password-protected member account management area should you wish to discontinue your weekly purchase of Products.

We may change the price of a Plan, introduce new Plans, or remove Plans from time to time, and will communicate any price or Plan changes to you in advance in accordance with the Notice section 19 of this Agreement. Price and Plan changes will take effect as of the next billing period following the date on which we provided notice to you of the price or Plan change. By continuing to use VVPFI after the effective date of a price or Plan change, you indicate your acceptance of such price or Plan change. If you do not agree with a price or Plan change, you have the right to reject the change by canceling your subscription(s) prior to the effective date of the price or Plan change. Please make sure you read any notifications of price or Plan changes carefully.

Payment processing for the Services is provided by Stripe, Inc. or such other third party payment processor as we may utilize from time to time (“Payment Processor”). By providing a credit card or other payment method accepted by VVPFI, you represent and warrant that you are authorized to use the designated payment method and that you authorize our Payment Processor to charge your payment method for the total amount of your transaction and any applicable fees (including any applicable taxes and other charges). If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your account may be suspended or cancelled. You must resolve any problem we or our Payment Processor encounters in order to proceed with your use of your account.

PAUSE/CANCEL A SUBSCRIPTION. FOLLOWING YOUR PLAN SELECTION AND PLACEMENT AND RECEIPT OF YOUR FIRST WEEKLY ORDER, YOU MAY PAUSE OR CANCEL A SUBSCRIPTION TO A PLAN AT ANY TIME ONLINE BY MANAGING YOUR ACCOUNT AT THE SITE, OR BY EMAILING US AT MEMBER@VITALVITTLESPETFOOD.COM PLEASE NOTE, HOWEVER, THAT ANY AMOUNTS CHARGED TO OR PAID BY YOU PRIOR TO SUCH PAUSE OR CANCELLATION WILL NOT BE REFUNDED, AND A PAUSE OR CANCELLATION MAY NOT IMPACT ANY ACTIVE ORDER FOR WHICH YOU HAVE ALREADY BEEN CHARGED, DEPENDING ON THE STATUS OF THE ORDER.

TO AVOID BEING CHARGED FOR PLACED ORDERS THAT YOU NO LONGER WISH TO RECEIVE IN THE EVENT OF A SUBSCRIPTION PAUSE, YOU MUST PAUSE PRIOR TO THE DATE WHEN YOU ARE TO BE CHARGED FOR YOUR NEXT ORDER, WHICH IS EMAILED TO YOU AT LEAST 24 HOURS PRIOR TO THE CARD BEING CHARGED. THE CHARGE IS TYPICALLY 7 DAYS BEFORE YOUR EXPECTED DELIVERY, DEPENDING ON YOUR SPECIFIED DEADLINE, BUT CAN VARY DEPENDING ON SHIPPING LENGTH AND OTHER FACTORS.

IF YOU CANCEL A SUBSCRIPTION TO A PLAN BEFORE RECEIVING YOUR FIRST ORDER, YOUR FIRST ORDER MAY OR MAY NOT BE CANCELLED AND RELATED AMOUNTS PAID MAY OR MAY NOT BE REFUNDED TO YOU, DEPENDING ON FACTORS INCLUDING THE STATE OF YOUR ORDERS IN OUR PRODUCTION PROCESS, AND ANY PROMOTIONS APPLIED. YOU WILL BE NOTIFIED IF ANY OF YOUR CHARGED ORDERS WILL BE CANCELLED AND REFUNDED, OR IF YOU WILL STILL RECEIVE THE ORDER AFTER CANCELLATION.

SHIPPING AND RISK OF LOSS; TAXES

Unless otherwise indicated at the time of your purchase, shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates. You must notify VVPFI within 30 days of the date of your purchase if you believe all or part of your order is missing or damaged. Replacement of Products and credits to your account for shipped Products claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered Products may result in the cancellation of your membership. You may be charged, and are solely responsible for, applicable local and state sales tax, if applicable.

RETURNS AND EXCHANGES

As the Products are perishable food items, Products may not be returned or exchanged. If you have concerns or problems with the Products you receive, please contact us at INFO@VITALVITTLESPETFOOD.COM and we will attempt to resolve the issue. VVPFI shall not issue any refunds for the Products or Services except at its sole discretion.

INDEMNIFICATION

You agree to indemnify and hold VVPFI, its parents, subsidiaries, officers, employees and Site contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys’ fees, related to your violation of these Terms, or any violations thereof by your dependents or which arises from the use of Submitted Content.

HYPERLINKS

This VVPFI Site may link to sites not maintained by or related to VVPFI. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this Site or VVPFI. VVPFI has not reviewed the sites hyperlinked to or from this Site and is not responsible for the content of any other site. These links are to be accessed at the user’s own risk. VVPFI makes no representations or warranties about the content, completeness or accuracy of these links or the sites hyperlinked to or from this Site. Furthermore, VVPFI does not implicitly endorse third-party sites hyperlinked to or from this Site.

TEXT MESSAGING NOTICE

If you choose to participate in any VVPFI promotion that may involve the use of text messaging (either sending or receiving), VVPFI will not charge you for the text messaging; however, standard text messaging rates will apply to each text message sent or received as provided in your wireless rate plan (contact your carrier for pricing plans and details).

DISPUTE RESOLUTION/ARBITRATION

It is VVPFI’s goal that the Site meets your expectations. However, there may be instances when you have a problem or dispute that needs special attention. In those instances, VVPFI is committed to working with you to reach a reasonable resolution that satisfies you; however, we can only do this if we know about and understand your issue. Therefore, for any problem or dispute that you may have with VVPFI, you acknowledge and agree that you will first give VVPFI an opportunity to resolve your problem or dispute. This includes you first sending a written description of your problem or dispute using the following email address: LEGAL@VITALVITTLESPETFOOD.COM

You then agree to negotiate with VVPFI in good faith about your problem or dispute. This should lead to resolution, but if for some reason your problem or dispute is not resolved satisfactorily within sixty (60) days after VVPFI’s receipt of your written description of it, you agree to the further dispute resolution provisions below.

You agree that the sole and exclusive forum and remedy for any and all disputes and claims that cannot be resolved informally and that relate in any way to or arise out of the Site or these Terms shall be final and binding arbitration, except to the extent that you have in any manner infringed upon or violated or threatened to infringe upon or violate VVPFI’s or any third party patent, copyright, trademark, trade secret, privacy or publicity rights, in which case you acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought by VVPFI and/or the applicable third party(ies). You and we acknowledge that these Terms affect interstate commerce and that the Federal Arbitration Act and federal arbitration law apply to arbitrations under these Terms (despite any other choice of law provision).

Arbitration under these Terms shall be conducted by the American Arbitration Association (the “AAA”). For claims of less than $75,000 USD, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for claims over $75,000 USD, the AAA’s Commercial Arbitration Rules will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879 (within the USA). Upon your filing of the arbitration demand, the payment of filing, administration and arbitrator fees will be governed by the AAA Commercial Arbitration Rules. You and we agree to pay our own other fees, costs, and expenses, including those for any attorneys, experts, and witnesses. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief and attorneys’ fees. In addition, for claims under $75,000 USD as to which you provided notice and negotiated in good faith with VVPFI as required above before initiating arbitration, if the arbitrator finds that you are the prevailing party in the arbitration, you will be entitled to a recovery of reasonable attorneys’ fees and costs. As a limited exception to the agreement to arbitrate, you and we agree that you may take claims to small claims court, if your claims qualify for hearing by such court.

YOU HAVE A RIGHT TO OPT-OUT OF THIS ARBITRATION AGREEMENT. IF YOU DO NOT AGREE TO THIS MANDATORY ARBITRATION PROVISION WITH REGARD TO ANY PARTICULAR INTERACTION WITH THESE, THEN WITHIN THIRTY (30) DAYS FROM THE DATE OF SUCH INTERACTION, YOU MAY OPT-OUT OF THIS PART OF THESE TERMS BY EITHER CALLING 1-888-306-1510 OR BY SENDING AN EMAIL TO LEGAL@VITALVITTLESPETFOOD.COM. Any opt-out received after the thirty (30) day time period will not be valid and you must pursue your claim via arbitration pursuant to these Terms.

WE BOTH AGREE THAT, WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT, YOU AND VVPFI BOTH WAIVE ANY RIGHT TO A JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN US.

In no event shall any claim, action or proceeding by you related in any way to the Site or these Terms be instituted more than one (1) year after the cause of action arose.

NOTICE

Except as explicitly stated otherwise, legal notices shall be served on VVPFI’s national registered agent or to the email address you provide to VVPFI during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration or purchase process. In such case, notice shall be deemed given three days after the date of mailing.

MISCELLANEOUS

These terms constitute the entire agreement between you and VVPFI and govern your use of the VVPFI Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and VVPFI with respect to the VVPFI Site and services. Both you and VVPFI acknowledge and agree that no partnership is formed, and neither you nor VVPFI has the power or the authority to obligate or bind the other.

The failure of VVPFI to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ original intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.

Software that may be available in connection with this Site is subject to United States export controls. No software may be downloaded from this Site or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the software is at your sole risk.

The failure of VVPFI to comply with this Agreement because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of VVPFI, shall not be deemed a breach of this Agreement. If VVPFI fails to act with respect to your breach or anyone else’s breach on any occasion, VVPFI is not waiving its right to act with respect to future or similar breaches.

The validity, interpretation and performance of these Terms shall be controlled and construed under the laws of the State of Texas. The parties agree that any claim or dispute one party has against the other party arising under or relating to these Terms (including claims in contract, tort, strict liability, statutory liability, or other claims) that is not resolved under the Dispute Resolution / Arbitration section of these Terms must be resolved exclusively by the state courts located in Harris County, Texas, or the federal district courts located in the Southern District of Texas. Each party agrees to submit to the personal jurisdiction of such courts and to accept service of process from them. Some jurisdictions do not allow some of the provisions contained in these Terms, in which case one or more of such provisions may not apply to you.

The headings in this Agreement are for your convenience and reference. These headings do not limit or affect this Agreement.

If any provision of these terms of use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

This Agreement constitutes a binding agreement between you and VVPFI, and is accepted by you upon your use of the Site. This Agreement constitutes the entire agreement between you and VVPFI regarding the use of the Site and the features therein.